FAQ

Frequently Asked Questions

Our cancellation policy varies depending on the specific service and booking terms. Please refer to our booking terms and conditions for detailed information.

We recommend booking your reservation at least 24-48 hours in advance, especially for peak times and special occasions. However, we can often accommodate last-minute requests, subject to availability.

We offer a diverse fleet of luxury vehicles, including:

  • Sedans: Ideal for business travel and airport transfers.
  • SUVs: Perfect for families and groups, offering ample space and comfort.
  • Stretch Limousines: Ideal for special occasions, weddings, and corporate events.
  • Executive Vans: Perfect for group transportation and corporate events.

Elite Express primarily services the Los Angeles, Orange County, and San Francisco Bay Area regions. However, we also offer nationwide services through our extensive network of affiliates.

Yes, all vehicles that are providing transportation service to our clients are insured along with our general liability policy.

Yes, you can do that.
Please make sure you provide us the passengers full name, cell number and email address so we can provide the status updates to the passanger.