Major airline terminal changes start today!

As we mentioned in yesterday’s post, starting today, May 12th until May 16th, LAX will be moving a total of 21 airline operations to different terminals. Please check yesterday’s post for which airlines will be reportedly making the move.

If you find yourself on the wrong side of LAX and have a flight to catch, not to worry. LAX has made several note-worthy preparations to assist travelers during this transitional phase. Below are just some of the services LAX has provided:

Shuttle buses will be available to transport passengers between terminals 2/3 and 5/6. Look for the neon green buses (available free of charge.)

Passengers can also utilize the free LAX “A” bus that operates between all terminals 24-hours-a -day, 7-days-a-week (runs every 10 minutes.)

During the week of the move, there will be reportedly 500 new signs throughout the terminal walkways to help navigate passengers to their correct locations.

Additional airport personnel will also be dedicated to assisting passengers who need help finding their way. (Look for staff wearing green neon vests.)

For FAQs, terminal changes, or any other questions, be sure check out the LAX provided resource page. As always, feel free to call Elite Express as an additional resource (310-534-7614.)

Major Terminal Changes at LAX beginning tomorrow!

Beginning tomorrow, LAX will be relocating many of its airline terminals, including Delta which has traditionally used Terminals 5 and 6 will now be using Terminals 2 and 3. The change comes in efforts to help make LAX a more efficient and user-friendly airport, something the airport has always been known to lack in. In all, 21 airlines will be moving their operations over the course of 5 days (May 12, 14, and 16th.)

How does this affect you as a traveler and customer of Elite Express?

As with any major change, passenger confusion and delays are always a possibility. To help, you can call before and confirm with your airline what your departure terminal and gate number should be. This will ensure you are dropped off at the proper terminal as to not be late for boarding. If, by any chance, you find yourself at the wrong side of the airport, you can find staff in green neon vests to help you direct you.

There will also be neon green shuttle buses available to transport passengers between Terminals 2/3 and 5/6. Passengers may also utilize a free LAX bus “A”, that operates between terminals 24 hrs, 7 days a week, and runs every 10 minutes.

Elite Express is here to help – please contact us should you have any questions on your travels during these dates.

Childseat or No Childseat?

Have you ever booked a vehicle for your family, and wondered what the mandatory laws are for safety when riding in a vehicle?

California law states the following:

Children under the age of 8 must be secured in a car seat or booster seat in the back seat.

Children who are 8 years of age OR have reached 4’9” in height must be secured by a safety belt.

Passengers who are 16 years of age and over are subject to California’s Mandatory Seat Belt law.

From sedan to our largest minicoach, Elite Express vehicles come equipped with seatbelts for each individual passenger. For the convenience of our customers, Elite Express has made available child-seats and child boosters seats. These are available on a first come, first serve basis and are of no charge. Please request them at the time of booking.

Please note that if you are traveling with an infant (less than 1 year of age), we do request that you bring your own infant-seat. We are able to keep the infant-seat for you, if you are departing on a flight, and bring it back to use upon your return. This is a complimentary service provided by Elite Express.

Corporate Nation-Wide Booking

As part of the National Limousine Association (NLA) and Greater California Livery Association (GCLA), Elite Express has access to over 100 limousine operators all over the country. Our network of affiliates extends to cities such as Dallas (TX), New York (NY), and Chicago (IL.) Wherever you go, it is likely we have an affiliate there.

No need to spend time searching the internet for a limousine operation in another state. Let us book the vehicle and service for you, and take the stress out of finding a reputable company.

*Invoicing can be done through Elite Express, which means less work and seamless transactions for your accounts payables.

AIRPORT QUESTIONS ANSWERED!

Here at Elite Express, we often get asked questions about being picked up or dropped off at the airport. Below are some of the answers to frequently asked questions (FAQ’s).


Q: My international flight departs at 12:00pm – what time should I be at the airport by?

A: We suggest you arrive at the airport 2 ½ hrs before your departure for international departures, and 1 ½ hrs before departure for domestic departures. (Travelers flying on business of first class with no check-in luggage may arrive later.)


Q: I am traveling with an elderly person. What can we do to make the transportation a smooth one for this person?

A: There are a few things you can do to help when traveling with an elderly person.

1- Request a wheelchair from the airline (most airlines offer this complimentary) so that the elderly traveler can be wheeled from the airplane to the vehicle. (Depending on where you are dropped off at, the walk to get from the airplane to the baggage area can be lengthy.)

2- Let us know that you are traveling with an elderly person – we can make sure our chauffeur is ready to assist with your luggage.


Q: My flight is early, delayed or cancelled due to weather conditions. Will I be billed any extra for the chauffeur to arrange his schedule around my flight?

A: No. For all delays/early arrivals/cancellations made by the airlines, (not by the customer), we will Not charge extra. Drivers check actual flight arrivals so they will know ahead of time if there is an early or delayed flight. Same goes for cancellations – if we find out a flight has been cancelled, we will call you to reschedule your limo pickup.